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iSupport and GlobeSherpa announce partnership
-So much has been going on- it’s hard to figure out where to start. Today I want to highlight an…
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If you have to tell me your technology is disruptive
-its probably not disruptive. Besides, when it comes to help desk and/or customer service, I cringe at the thought of disruption. I…
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Dipping our toe in the water
-I have not been shy about sharing my thoughts on cloud computing. It is a huge part of the software…
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It is like grandpa marrying his 4th wife
-As many have now heard BMC, the current guardian of Remedy, has been taken private by a group of investors. I…
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At 46 I refuse to be oldest guy in the room.
-I’ve been doing a fair amount of angel investing over the last few years. I think it helps keep me…
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The virtual land grab of 2013 and similarities to the .com bubble of 2000
-Is it just me or does it feel like deja vu all over again? We have been doing a lot…
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What Happened to Shrink-wrapped?
-We have all heard the phrase “would you like fries with that?” Today everyone seems to be asking “would you…
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Welcome to iSupport Software Version 12 and our 21st birthday party
-Twenty one years ago I started iSupport with $1250 and a vision, a vision that did not include developing software.…