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Social media: why internal help desks can’t ignore it any longer.
-“When your customers live in social media, it is no longer consumer technology. It is a business reality.” Sure, it…
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iSupport Software Case Studies
-In doing some research the other day I came across some old case studies we did. It is fun to…
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In My Experience… Heather Perry and my 19 years at iSupport Software
-If you have called us in the last 19 years, you have more than likely talked to Heather Perry. Heather…
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What does your end user support look like?
-What does your end user self support site look like? Does it look like this? What about like this? How about…
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iSupport and GlobeSherpa announce partnership
-So much has been going on- it’s hard to figure out where to start. Today I want to highlight an…
