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iSupport Software customer Martin County School District is profiled for their Students Supporting Schools program
-In 2015 iSupport Software launched an initiative aimed at optimizing iSupport to better serve educational help desk needs. Martin County…
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Social media: why internal help desks can’t ignore it any longer.
-“When your customers live in social media, it is no longer consumer technology. It is a business reality.” Sure, it…
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Help Desk Software Provider iSupport Announces Version 12.7
-Help desk software v12.7 is available for download today. Yesterday, our 22nd anniversary, iSupport Software released version 12.7 of its…
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Help Desk Software and 22 Years of Change
-Yes today is April Fools. No I didn’t realize that when I started iSupport Software 22 years ago. Nor did…
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iSupport Software Case Studies
-In doing some research the other day I came across some old case studies we did. It is fun to…
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In our experience; Moving our production servers to the AWS cloud.
-The systems engineer who can recall back to late nights spent testing their systems for Y2K bugs will probably be…
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Still longing for more information about categories?
-John Stimson, who has had more experience with categories then perhaps anyone on the planet, has penned this master piece.…
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In My Experience – Categories
-When I describe our software to people not in our industry, one of the points I always make is that…
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In My Experience… Heather Perry and my 19 years at iSupport Software
-If you have called us in the last 19 years, you have more than likely talked to Heather Perry. Heather…
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In My Experience… Change Management
-In 1993 while developing Help! for Lotus Notes, many companies were hiring us to help them track their physical moves…
