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Invaluable Time Management Tips for IT and Tech Support
-Tips on Improving Your Efficiency Effective time management is something that is typically developed over time, often via trial and…
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The Most Hilarious IT Support Questions
-It is well documented that IT support professionals receive plenty of amusing questions, queries, and support requests. In this article,…
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Free monthly training for your help desk continues in September.
-Our free monthly training for iSupport’s help desk software continues this September. These classes are free for our customers or…
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Does your software vendor provide live agent help desk support seven days a week?
-It is true we live in a new era of software, but sometimes the old ways of doing things are still…
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Cypress Fairbanks ISD deploys educational help desk software from iSupport.
-“I knew we only had one chance at launching a new service desk. If the rollout created a negative impression…
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This is John. John might just save your behind one day.
-This is John. John is in charge of the help desk at iSupport Software. John has been with iSupport more…
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Free help desk software training dates for August 2014
-Please scroll to the bottom of this post for the full calendar. Please click here for details on each class and instructions on how…
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Great support policies lost in execution
-Always look at your support policies from the standpoint of the user – you might be surprised how good ideas don’t come…
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Finance help desk software: managing your IT assets to save costs and increase customer satisfaction
-As regulations drive up the cost of finance, you can keep technology costs under control with IT focused finance help desk…
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Government help desk software: complete management of IT assets for the public sector
-As public scrutiny and budget challenges grow, you can keep technology costs under control with government help desk software that is 100%…
