News

We’re adding to iSupport’s Microsoft 365 Teams integration in our upcoming release! You’ll be able to use the new Microsoft…

iSupport’s Chat functionality includes customizable responses, emoticons, automatic incident creation, knowledge search, availability scheduling, themes, history monitoring, and much more…check out…

iSupport’s Service Catalog functionality in the Service Desk Edition handles customer requests of services, products, policies/procedures, etc. Requests can be…

iSupport’s Approval functionality requires incidents, changes, and purchase requests to be approved by designated support representatives and/or customers. It’s fully…

Use iSupport’s Survey functionality to define and send questionnaires to your end users. It’s fully customizable so you can configure…

iSupport’s Knowledge functionality includes approval processes, configurable layouts, publishing to end user portals, work item category matching, and more…check it…

mySupport portals have a wide range of features that you can implement according to the needs of your organization and…

We’re hard at work on our next iSupport release, with a new Microsoft 365 planner widget and enhancements to view…

There are several tools for iSupport administrators to use to monitor work items, support representative usage, and the iSupport environment.  More…