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Gartner recommends that you find an alternative to your Blackberries.
-Gartner recommends it is time to find alternatives to Blackberry. I guess it should come as no surprise as the…
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September 11th, 2013
-Our thoughts are with New York City and the entire United Stated of America today. Daren
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September Free Training Schedule is Available, 12.5.1 Coming Tomorrow.
-Hello everyone. Here is a link to the free training we are offering in September. http://isupport.com/documentation/septemberwebinars To register for a…
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Oh Android!
-At the last minute we had to delay certification of 12.5 on Android (although on most versions of Android 12.5…
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Secret Sauce
-I’ve been very successful in the IT help desk and customer service business. In an industry where companies come and…
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Help Desk Software Provider iSupport Software Announces Version 12.5
-Help desk software provider iSupport continues to celebrate 21 years in business with Version 12.5 of their Incident Management and…
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Free August training dates announced.
-August training dates have been announced. You know what is cool? They are all free if you are an existing…
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Looking back and moving forward
-Its always fun to look back and see features we were so excited to bring to the customer support market.…
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Of what value is this type of journalism?
-I see more and more of these types of articles these days. When you read the headline “Freshdesk provides a platform…
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Is your help desk or customer service department chatty enough?
-Have you deployed live chat in your IT help desk or customer service department? Remember that anytime you can drive…
