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The Best Blogs on the Internet for IT Pros
-IT professionals all over the world must strive to keep up-to-date with all the latest technological advances and gadgetry to…
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Help Desk Software Provider iSupport Software Announces Version 14
-Help desk software provider iSupport has released Version 14 of their Incident Management and Service Desk solutions. Version 14 enables…
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What is New in iSupport® and mySupport® Version 14?
-Many new features have been added to Version 14, including a completely redesigned UI for mySupport, making it the world’s first…
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Help Desk Software Provider iSupport Software Announces Version 14
-In a continuing effort to add value to its collaborative support solution, Version 14 focuses on mySupport, the world’s first…
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iSupport Team Building – Winter 2014
-Recently our CEO Daren Nelson decided to do some team building with our VP of Sales Ryan Terrell and our…
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Our support elves working hard on version 14.
-Happy holidays everyone! Recently a few of our support elves (Richard, Jose, Jeff, Ron, and JoEllen) were caught taking a…
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Six Easy Tips For Improving Help Desk Customer Service
-Managing a tech support help desk can sometimes be frustrating; this is magnified when customers leave unhappy, despite your best…
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What NOT To Do When Providing End User Support
-We have all been on the wrong end of bad customer service, and it often comes at our hour of need.…
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Invaluable Time Management Tips for IT and Tech Support
-Tips on Improving Your Efficiency Effective time management is something that is typically developed over time, often via trial and…
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The Most Hilarious IT Support Questions
-It is well documented that IT support professionals receive plenty of amusing questions, queries, and support requests. In this article,…
