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This is John. John might just save your behind one day.
-This is John. John is in charge of the help desk at iSupport Software. John has been with iSupport more…
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No real data was harmed in the making of this infographic
-Life is not fair. I get that. But when something becomes weighted so much one way I get really, really…
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iSupport Instant Evaluation – What to do first?
-So you’ve completed the initial setup of your iSupport Instant Evaluation and you are now looking at an iSupport dashboard…
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The Collaborative Multi-Channel Support Focus of mySupport®
-Lower the cost of support and increase your customer satisfaction. iSupport Software® releases mySupport – multi-channel collaborative self-support tools Let’s face facts. Companies…
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Gartner recommends that you find an alternative to your Blackberries.
-Gartner recommends it is time to find alternatives to Blackberry. I guess it should come as no surprise as the…
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September 11th, 2013
-Our thoughts are with New York City and the entire United Stated of America today. Daren
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Oh Android!
-At the last minute we had to delay certification of 12.5 on Android (although on most versions of Android 12.5…
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Looking back and moving forward
-Its always fun to look back and see features we were so excited to bring to the customer support market.…
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Of what value is this type of journalism?
-I see more and more of these types of articles these days. When you read the headline “Freshdesk provides a platform…
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iSupport gets leader boards, Blackberry is down and Jaguar hits it out of the park.
-While in completely non IT help desk software related news: Jaguar hits it out of the park. In almost completely non IT…
