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Feature Spotlight: iSupport Purchasing Functionality
-iSupport’s Purchasing functionality (included in the Service Desk Edition) enables you to track products and services, submit purchase requests, and…
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iSupport 17.7 Ready For Download!
-iSupport 17.7 is ready for download! This release includes purchasing tax and fee functionality, QR code generation for assets and…
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Feature Spotlight: iSupport Correspondence Functionality
-iSupport enables you to efficiently send correspondence to customers and others, and you can automatically include iSupport work item data…
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Feature Spotlight: iSupport Opportunity Functionality
-If you have the Service Desk edition, use iSupport’s Opportunity Management functionality to create Opportunity records and generate quotes using…
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Feature Spotlight: iSupport Templates
-iSupport’s Template functionality automates solutions for your most common issues and tasks, saving entry time for your support representatives. Auto-fill,…
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Feature Spotlight: iSupport Tools for Administrators
-iSupport has many tools that administrators can use to manage those using the product and monitor the iSupport environment. You…
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Restricting Access To iSupport Functionality
-iSupport has a robust feature set that is suited to many different types of users, but there are many ways…
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Feature Spotlight: iSupport Microsoft Integration
-Use iSupport’s Microsoft Integration functionality to create, view, and access Microsoft Teams meetings, Planner tasks, and Outlook meetings via iSupport’s…
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Feature Spotlight: iSupport Authentication Methods
-You can use different methods to authenticate to iSupport’s Desktop, mySupport portals, and Mobile Client depending on your environment. The…
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Feature Spotlight: iSupport CMDB Functionality
-Use iSupport’s CMDB (Configuration Management Database) functionality to view, track, and report on the relationships between assets, services, and other…
