Features

You can easily set up profiles, synchronize with your data sources, and control the features available to all individuals using…

iSupport enables you to create custom notifications for scenarios specific to your organization, and you can include work item information…

iSupport’s Preferences functionality enables support representatives to be more efficient by setting up personal quick access icons, notification and correspondence…

iSupport’s Webhook feature enables data from iSupport work items to be instantly posted to a web application based on specified…

Use iSupport’s Microsoft Integration functionality to create, view, and access Microsoft Teams meetings, Planner tasks, and Outlook meetings via iSupport’s…

iSupport’s News Feed feature enables support representatives and customers to participate in discussions and polls, view history updates for work…

iSupport’s Global Search feature enables you to search iSupport data via the Global Search Desktop component or the View |…

iSupport’s Asset functionality includes device monitoring, scheduled and dynamic scanning with side-by-side comparisons, maintenance and warranty notifications, count tracking, and…

We’re hard at work on our next release, so please keep posting to our Feature Discussions forum.  We’re listening! 

You can use different methods to authenticate to iSupport’s Desktop, mySupport portals, and Mobile Client depending on your environment. The…