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Considering the Needs of a Diverse Customer Base
-When performing a needs assessment, it’s important to focus on identifying and adapting to needs of a diverse customer base—including…
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Creating Opportunities for Automation
-Breaking down workflows into basic building blocks proves valuable later as you assemble workflows built upon an integrated set of…
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Needs Assessment: Taking the First Step
-On the journey of identifying and automating core business practices, performing a needs analysis is a logical first step. While…
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Help Desk Software Provider iSupport Software Announces Version 14
-Help desk software provider iSupport has released Version 14 of their Incident Management and Service Desk solutions. Version 14 enables…
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Help Desk Software Provider iSupport Software Announces mySupport
-Help desk software provider iSupport announces mySupport, which enables companies to deploy unlimited customizable support portals that enable users to…
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Help Desk Software Provider iSupport Software Announces Version 12.7
-Help desk software provider iSupport celebrates 22 years in business with Version 12.7 of their Incident Management and Service Desk…
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Help Desk Software Provider iSupport Software Announces Version 12.5
-Help desk software provider iSupport continues to celebrate 21 years in business with Version 12.5 of their Incident Management and…
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iSupport Software and GlobeSherpa Partner to Bring Support Tools to Transit Agencies and Their Riders
-Partnership Saves Transit Agencies Time and Money When Deploying GlobeSherpa’s Mobile Ticketing Platform Our transit agency customers are thrilled about…
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Help Desk Software Provider iSupport Software Celebrates 20th Anniversary with Version 11 Release of Service Desk Application
-iSupport Introduces Social Client Marking our twentieth year in business with a release of this significance is exciting for us…
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Help Desk Software Provider iSupport Announces Special Offer to Users of Numara TrackIT or Footprints
-Help desk software provider iSupport is offering users of Numara Footprints and TrackIT a competitive upgrade offer. As we approach…
