iSupport’s Purchasing functionality (included in the Service Desk Edition) enables you to track products and services, submit purchase requests, and associate orders with service requests and incidents, problems, changes, and assets. You can implement an approval workflow to ensure accuracy and completion, record and charge back time worked against purchase requests and billing of time and materials, and utilize templates for frequent purchase requests. Watch our iSupport Purchasing Functionality video for an overview; more is coming in our next release!
