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Announcing iSupport v18.2 with AiSupport

Our most powerful version of iSupport in 34 years.

IT and Service Management Solutions

Owned License or Hosted Deployment

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AiSupport

Working with a variety of AI providers like ChatGPT, iSupport can now work across all your contacts and support calls to help you gain valuable insight into the needs of your customers and their value to your organization.

Look for more AI features to roll out in 2025/26.
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Power & Flexibility

Since 1992, iSupport has set the bar for powerful and customizable service management solutions

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Live Agent Support

Headquarters in Vancouver Washingtion

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Dashboards, Metrics, & KPIs

Powerful reporting tools that let you quickly communicate meaningful key performance indicators to your team. Permission-based dashboards let each role see what they need at a glance without having to manually rebuild reports.

Quickly Deployable, Fully Customizable

Backed by decades of experience, iSupport is quickly deployable. You can use it out of the box or customize it to your specific workflow. Easily customize fields, forms, and customer portals.

Standardize Processes & Controls

Set up approval cycles, workflow templates, and change controls. Build corporate governance into your IT services and create clear pathways of accountability.